Returns & Exchanges
At Crist Fragances, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return window for unopened and unused products in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack Your Items
Carefully place the unused fragrance in its original luxury box and secure it within a sturdy shipping carton to prevent damage during transit.
- 3.Ship to Our Studio
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.